Order Cancellation

Should you consider a returning an item, please only visually inspect the product and refrain from regular use

Withdrawal of contract for the consumer:

Customers who are consumers are entitled to the following right of return. A customer is a consumer if his order at Aquatuning serves neither a commercial nor independent occupational practice.

Return instructions:

The customer has the right to revoke/cancel an order within two weeks. The period begins once the good have been delivered to the customer. To revoke/cancel and order you must contact us via a written form (letter/e-mail) within the fourteen day period.
To timely ensure the claim of revocation the goods or declaration of withdrawal must be sent before the end of the two-week period. The declaration must be addressed to the following address:


Aquatuning UK
Pascal Bregeon
30 St Andrews Way
Ely
Cambs
CB6 3DZ
E-Mail: info@aquatuning.co.uk
Hotline: 0800 098 8306

Consequences of withdrawal:

In case of an effective withdrawal the received benefits of both sides must be reimbursed and, if applicable, utilizations (e.g: interest) must be returned. If the received goods can only be returned in a partly or completely worsened condition, you are obliged to, if applicable, provide compensation. This is not applicable if the change of condition is only due to inspection as it would have been possible in a retail store. You can avoid obligation for value compensation if you do not use the product as if your own and avoid anything reducing its value. Goods that can be shipped via parcel have to be send back to us. The cost is to be carried by the customer if the price of the returned goods does not exceed  ca. £35,00 ( € 40,00) or if you did not complete payment or the partial payment as agreed on in the contract. If the above is not applicable the shipping costs will be returned. Goods not shippable by parcel will be picked up for you. Obligations of payments must be fulfilled within 30 days of sending the withdrawal.

End of Instruction of revocation!